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I have forgotten my password, how do I reset it?

If you do not have access to your email, you must contact us to recover your account.


1. At the login, click on ¨Forgot Password¨



2. Within ¨Forgot Password¨ enter your email address and we will send you instructions on how to reset your password.



3. Once the email is received, click on "Reset password" to follow the steps to reset your password.

If it exceeds more than 15 minutes, it will be necessary to make another request.



4. In this section enter your email and your new password.


In case of any incident, contact us.