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Articles on:Security and Verification
Ensuring user safety through guides on security measures and verification.

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  • Security and Verification
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  • I have forgotten my password, how do I reset it?
    If you do not have access to your email, you must contact us to recover your account. At the login, click on Forgot Password Within Forgot Password enter your email address and we will send you instructions on how to reset your password. OSome readers
  • How to check my account logs?
    In order to review the logs of your ByteHide account you have to perform the following steps: Click on User Settings. Then press the Account Logs button. Within this section are the different tabs where you can check your logs.Some readers
  • What can I do if I have received a fake or fraudulent email?
    If you suspect that you have received a false or fraudulent email, we advise you: Do not click on any link or attachment. Do not provide personal, financial information or passwords. Verify the email address of the message received, which must always be under the domain of bytehide.com Any link to the website to verify the SSL certificate (the padlock appears in the browser) and that the domain matches bytehide.com (http://www.byteFew readers
  • How to change my password?
    In the left panel click on User Settings Within your profile click on Change Password In the first field enter your current password In the second and third fields enter your new password. Once your password has been changed you have to log back into your account with the new password. (https://storage.crisp.chat/users/helpdesk/website/f8c15adb00b5b000/aa0c506c-434a-4d83-Few readers
  • Are the files uploaded to the platform encrypted?
    Both project and anonymous files are always kept encrypted and secure. All files, whether they are the original files uploaded by users or the final files processed by our service are kept safely and no one who does not have authorization and permissions to said files will be able to obtain them. The encryption of the files works with an expiration time, it is MANDATORY to set the expiration time in the projects, in this way when a file is uploaded and / or procFew readers

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