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Management and troubleshooting of user account related matters.

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  • Security and Verification
  • Payments and Transactions
  • Account
  • Shield
  • Credits
  • Disputes and Claims
  • How to contact ByteHide technical support?
    You have three options to contact technical support: From the ByteHide website, bottom right you will see our Live Support Chat Send an email to: support@bytehide.comSome readers
  • I have forgotten or do not have access to my email address. How can I access my account?
    In the event of not remembering your email, contact technical support: How to contact ByteHide technical support? I DO NOT HAVE ACCESS TO MY EMAIL ADDRESS In the case of not having access to it, you can still use it to access your ByteHide account and change the email you use. How to change my email address? (https://support.bytehide.com/en/article/how-to-change-my-email-address-1pe2b9a/Some readers
  • How can I report unauthorized activity on my account?
    In the event of detecting or suspecting an unauthorized login or fraudulent activity in your ByteHide account, do not hesitate to contact our support. If you don't know how to contact us, here we tell you how to do it: How to contact ByteHide technical support?Some readers
  • How to change my email address?
    In the User Settings section, click on the General section. In the box where it says Email put your new email address. After carrying out the steps mentioned above, press the button Save Changes You will receive a security code to your new email address. (https://storage.crisp.chat/Few readers
  • How to manage notifications?
    In the left panel click on User Settings Within your profile click on Notifications Choose the notifications you want to receive. Save the changes made.Few readers
  • What security measures should I take on my account?
    We advise you to take the following steps to keep your account safe: Change your password regularly: Use a strong password type, containing numbers, letters, and symbols. Check email: For every thing that happens in your account we will always send you a notification. Check the logs section regularly: Here you will find details of any activity that has taken place on your account. How to check my account logs? (https://support.bytehide.com/en/article/howFew readers

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