ByteHide Support Center
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Disputes and Claims
Assistance with issues surrounding disputed services or claimed settlements.
Can I change the reason for opening a claim?
The reason for opening a claim cannot be changed. If you want to inform us about any other incident, you must make a new claim. Feel free to make all the requests you want.
Can I reopen a closed dispute?
If you want to reopen a closed dispute you will simply have to reply to the last email and it will automatically reopen.